02 9713 2455

Virtual Physio Consultation

Known to some as telehealth or a video consultation, Virtual Physio Consultations are the fantastic new way that our staff at Five Dock Physiotherapy & Sports Injury Centre are able to assist our patients struggling with Pain, Injury or Movement Dysfunction no matter where they are in the world, combining the use of technology and healthcare. Unlike a telephone consultation, a Virtual Physio Consultation is an appointment using a secure internet video-based program using the range of technology options that most households possess.

What happens in a Virtual Consultation?

In a Virtual Consultation our expert physiotherapists assess patients by doing a comprehensive subjective examination, followed by an objective assessment analysing movement patterns and dysfunction over a secure internet-based video program. The program we use is easily accessible from a phone, a tablet or device, a laptop or even using a desktop providing there is audio, a webcam and internet access.

Based on the assessment and symptoms experienced we are able to form a diagnosis and tailor a specific rehabilitation solution for our patients from the comfort of their home, their office or even some remote holiday destination.

Our expert physio’s are able to prescribe individualised treatment plans including alternatives for soft tissue or manual therapy where indicated. We are able to prescribe exercise programs which help to improve muscle activation patterns, muscle control, strength, flexibility and range of motion. We’re also able to impart our knowledge which is an important part of every physio consultation giving education and advice integral to a fast recovery… all without the hassle of the patient having to leave their own environment no matter where they are in the world.

What are the benefits of Virtual Physio Consultations?

Virtual Physio Consultations are beneficial for many different people in society. Traditionally these consults would be used for people living in remote areas and were also used for those either living or travelling overseas who would like to be consulted by their regular physio. These consultations have also proved beneficial for people in severe musculoskeletal pain who are unable to acutely leave the house. They provide much needed education, advice, pain management strategies and exercises to assist with reducing pain and encouraging movement.

Now with the recent outbreak of the coronavirus, there is an increasing demand for Virtual Physio Consultations. Many Australian’s are undergoing self-isolation and as a society we are encouraging the implementation of social distancing measures, so all of a sudden, many people have lost their accessibility to expert physiotherapy assessment, treatment and care. Virtual Physiotherapy is the answer.

Who will benefit from a Virtual Physio Consultation?

Virtual Physio Consultations are available for all Musculoskeletal complaints and injuries. We have had great success treating people with:

We also provide:


Do Virtual Physio Consults attract Private Health Fund & Medicare rebates?

In the past Virtual Physio Consults did not attract rebates, however patients realised the enormous benefits and level of convenience, that this was never an issue.  Due to the changing environment around us, and the fact that Australians’ movements are now rather restricted by the COVID 19 pandemic, it has recently been announced that Private Health Funds are fast tracking access for their members to Virtual Physiotherapy Consultations. Insurance rebates are available for Virtual Consultations to current patients of the clinic that have attended within the last 6 months or alternatively if they have a referral from a GP or specialist. It is recommended though that health fund members should check with their health fund to ensure they will cover these physiotherapy consultations. Some funds may impose additional conditions.

The Government has also announced the inclusion of Medicare Rebates for Virtual Consultations where patients have an Allied Health Medicare Referral due to chronic conditions under the EPC program.

Virtual Physio Consults are also available for people who have compensable claims whether it be Workers Compensation or Third-Party claims.

How do we make an appointment?

If you are struggling with pain or injury, are stuck in isolation or just need that next level of convenience, Virtual Physiotherapy Consultations are an excellent option ensuring that you get a high level of care, expert rehabilitation, and ultimately get pain free so that you can reach your goals and do the tasks that you need to do.

Simply call the clinic on (02) 9713 2455 or book online and we can get started. If you do intend to apply for any rebates as listed above, please arrange to have a GP or specialist referral.

Book Now or Call 02 9713 2455 for your Physio Appointment